By Jack Ma
Think outside the box.
Never ever do business with the government. Be in love with them, never marry them.
As a business person, I want the world to share the prosperity together.
Opportunity lies in the place where the complaints are.
I try to make myself happy because I know that if I’m not happy, my colleagues are not happy and my shareholders are not happy and my customers are not happy.
I’m not a tech guy. I’m looking at the technology with the eyes of my customers, normal people’s eyes.
I don’t care about revenues.
A trade war would be a disaster for the world. It’s very easy to slip into a trade war.
When you are small, you have to be very focused and rely on your brain, not your strength.
A leader should have higher grit and tenacity, and be able to endure what the employees can’t.
Success and profitability are outcomes of focusing on customers and employees, not objectives.
The aim of marketing is to make selling superfluous.